What is a travel eSIM?
An eSIM is a digital SIM profile for a compatible device. A travel data plan can provide mobile data in the destinations shown on the selected plan without replacing your physical SIM.
How quickly is an order delivered?
Most digital orders are delivered within minutes. Some orders may require fraud screening, identity verification, supplier processing or manual review and may take up to 24 hours.
Is every phone compatible?
No. The device must support eSIM and be carrier-unlocked. Compatibility can vary by model, region and original carrier.
When does validity begin?
Activation rules vary by plan. Review the plan detail and delivered instructions. Some plans begin on first connection to a supported network.
Does an eSIM include calls or SMS?
Many travel plans are data-only. Voice or SMS is included only when it is explicitly confirmed on the plan.
Can I request a refund?
Eligibility depends on the circumstances and whether the digital service has already been activated, installed, delivered or used. Contact support promptly and review the Refund Policy.
Can a Virtual Number receive OTP messages?
SMS and verification-code support is never guaranteed. Banks, social platforms and marketplaces may reject virtual numbers. WorldSIM does not offer numbers for bypassing their rules.
Why might a Virtual Number require verification?
Local law and supplier policy can require identity, address or business documents before activation.